Make a Referral

If you'd like to access our services — or you're a professional referring on someone's behalf — we're here to help.

Make a Referral

We accept referrals for families with complexly ill children and families who have experienced child loss. We kindly ask that you complete our referral form to get started.

What happens next

  1. Submit the referral form
  2. We'll call you to discuss your circumstances and answer any questions
  3. GP confirmation to verify eligibility
  4. Meet a family support worker (in person or online) to discuss tailored support
  5. If needed, a board review for the final decision

If a family doesn't meet our criteria, we'll signpost to other services that may be more suitable.

Eligibility

Children with Medical Complexities

Child under 18 with a life-threatening or life-shortening condition (per NICE Guidelines, Groups 1–4). Please note we are not a Children's Hospice and cannot provide clinical care or respite breaks.

Child Loss

Child aged 21 or under; loss within the last 5 years; all types of loss considered, including stillbirth (24+ weeks), SIDS, suicide, accident and illness.

Questions? Call us on 01457 680 023.

Contact Us

Make a referral

Your details are sent securely.

Get in touch

Tell us what you need

We support you, your way

Request support