Who We Are

Oh, the places we have been, the places we have yet to go and the hearts yet to be healed…

Who We Are

Reuben's Story

Oh, the places we have been, the places we have yet to go and the hearts yet to be healed……. Our journey to becoming a family support charity begins in 2012…… Reuben passed away on the 21st of August 2012 from an aggressive brain tumour whilst on a family holiday in Devon. His mummy promised him that his life would not be in vain and she would be a legacy in his name. After all, each life, no matter how brief, can change a little part of our world. The family were committed to donating Reuben's organs, to save others. Unable to do this, his mummy created something special, and just 2 days after losing Reuben, ‘Reuben's Retreat’ was born. It was to be a sanctuary, a place where families of children with medical complexities could holiday, a place of comfort, peace and tranquillity, a place where fun and memories could be made. The family had the opportunity to make fantastic and beautiful memories with Reuben in his short life and wanted to gift this opportunity to others. Later, when planning Reuben's memorial, it was decided that the charity would also support families after the loss of a child.

Our Mission

To relieve the distress of families who have suffered the loss of a child or have a child living with medical complexities.

Our Vision

Walking side-by-side, offering emotional and practical support to families of child loss or those that have a child with medical complexities and may face an uncertain future. Enabling them to create memories cocooned in the sanctuary of Reuben's Retreat underpinned by our army of love and compassionate hearts.

Reuben's Legacy

‘A place to Relax, Recharge, Remember, Rebuild’

Our Values

Our values are intrinsically woven into our work and compliment our vision and mission to help us to keep families at the heart of everything we do. We believe in a fully accessible world where being unique is celebrated. A place where families can feel safe, cared for and held in their journey.

Authentic

True to our mission

Compassionate

With people at the heart of everything we do

Unique

In our approach, always

Trusted

By our communities

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